299bat com Terms & Conditions — Complete Platform Usage Policy

1General Terms

This document constitutes a legally binding agreement between 299bat com (also referred to as the "Platform", "we", or "us") and its users ("you", "member"). By accessing or using the 299bat com website or mobile application, you automatically agree to these Terms & Conditions.

299bat com is a licensed online betting and gaming platform offering Sports Betting, casino games, live betting, and a range of other entertainment services. This platform is intended for recreational use only.

These Terms & Conditions are governed by the laws of Bangladesh, and any disputes shall be subject to the provisions of 299bat com's licensing authority. In the event of any conflict between the English and Bengali versions, the English version shall prevail.

2Account Registration

A valid account is required to use 299bat com. You must provide accurate and complete information at the time of registration.

• Each individual may only open one account. Opening multiple accounts by the same person is strictly prohibited.
• The name, date of birth, mobile number, and email provided at registration must be accurate.
• You are solely responsible for keeping your account username and password secure.
• Accounts cannot be transferred to or used by anyone else.
• Any suspicious activity on your account must be reported to the 299bat com support team immediately.
• Registering with false information may result in the account and all deposited funds being forfeited.

3Age Verification & KYC

299bat com is a responsible gaming platform. Only individuals aged 18 and above are permitted to register and use an account.

• At the time of registration, you must confirm that you are over 18 years of age.
• KYC (Know Your Customer) verification must be completed before submitting a withdrawal request.
• A copy of your National ID or passport must be provided for KYC verification.
• If a user under 18 is found to be using an account, the account will be closed immediately and all balances will be forfeited.

299bat com may request identity verification from any member at any time. Failure to complete verification within the specified period may result in a temporary account suspension.

4Deposits & Withdrawals

Approved payment methods including bKash, Nagad, and Rocket are available for deposits and withdrawals on 299bat com.

• Deposits must be made only from a payment method registered in your own name.
• Deposits or withdrawals using an account registered in a third party's name are strictly prohibited.
• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
• Withdrawals are typically processed within 2–6 hours, but may be delayed if KYC verification is incomplete.
• 299bat com reserves the right to carry out additional verification procedures for any suspicious transactions.
• Bonus balance cannot be withdrawn directly; it will only be converted to real money once the wagering requirements have been met.

5Betting Rules

The following rules must be followed at all times when placing bets on 299bat com.

• Once a bet is confirmed, it cannot be cancelled or changed.
• If the market closes before the match begins, the bet will be automatically cancelled.
• In live betting, odds change in real time; the odds at the moment of confirmation are final.
• If a match is cancelled, the stake will be refunded.
• If a match is abandoned mid-way, settlement will follow the policy established by 299bat com.
• If incorrect odds are displayed due to a technical error, 299bat com reserves the right to void the affected bets.
• The maximum win limit for a single event is set separately for each sports category.

In live betting, if a bet is not confirmed due to an internet disconnection, it will not be counted. 299bat com bears no responsibility in such situations.

6Bonuses & Promotions

299bat com offers a variety of bonuses and promotional offers. All bonuses are subject to the general conditions below.

• Each bonus offer carries specific wagering requirements that must be met before a withdrawal can be made.
• The welcome bonus is available to first-time registrants only.
• If the same individual attempts to claim bonuses multiple times using different accounts, devices, or IP addresses, all associated accounts will be closed.
• Bonuses must be used solely for genuine betting purposes.
• 299bat com reserves the right to modify or cancel any bonus offer at any time.
• If a withdrawal is requested before bonus wagering is complete, both the bonus and any winnings earned from it will be forfeited.

7Prohibited Activities

The following activities are strictly prohibited on the 299bat com platform.

• Any attempt to fix matches or manipulate the outcome of events.
• Operating multiple accounts under the same identity.
• Opening or operating an account using another person's identity.
• Using bots, scripts, or automation software to place bets.
• Using the platform for money laundering or concealing the source of illegal funds.
• Attempting to breach the platform's security or technical systems.
• Attempting to harass or harm other users.
• Arbitrage betting or any method that exploits vulnerabilities in the system.

Violation of these rules may result in immediate account closure, forfeiture of all balances, and legal action where necessary.

8Account Closure & Suspension

299bat com reserves the right to close or suspend any account under the following circumstances.

• In cases of terms and conditions violations.
• In cases where KYC verification has not been completed.
• In cases of fraud or suspicious activity.
• At the user's own request (self-exclusion).
• If an account remains inactive for an extended period.

You may request to close your account at any time. To do so, please withdraw any available balance before submitting a closure request.

9Limitation of Liability

299bat com always strives to provide reliable service, but there are limits to our liability in the areas outlined below.

• 299bat com is not responsible for lost bets due to internet disconnection or technical issues.
• We are not liable for service disruptions caused by force majeure events such as natural disasters or government restrictions.
• 299bat com is not responsible for transaction delays caused by third-party payment gateway failures.
• If an account is compromised due to user negligence, 299bat com bears no responsibility for any resulting loss.

10Changes to Terms

299bat com reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

For significant changes, 299bat com will send a notification to your registered mobile number or email. However, we recommend always reading the latest Terms & Conditions yourself.

11Responsible Gaming

299bat com believes betting is a form of entertainment, not a source of income. We are firmly committed to responsible gaming.

• You can set daily, weekly, or monthly deposit limits for your own account.
• A self-exclusion option is available free of charge for anyone who needs a break from betting.
• If you feel you are losing control of your betting, contact our support team immediately.
• You should never borrow money to bet or wager more than you can afford to lose.

For more details, visit our Responsible Play visit the page.

12Contact

If you have any questions or concerns about these Terms & Conditions, please get in touch with us.